PMA PRODUCT SUPPORT
HOW WE CAN HELP
Support at every practical stage.
Share the application, expected MLSS range, instrument details and any relevant photographs so our team can understand the question clearly.
PMA is the UK distributor and support contact for the S3A Suspended Solids Settlement Analyser.
How our team can help.
Practical support for product enquiries, applications, demonstrations and technical questions.
01 / PRODUCT ENQUIRIES
Understand the S3A
Understand the S3A measurements, options and operating limits before procurement.
Measurements · Options · Operating limits
02 / APPLICATION DISCUSSIONS
Discuss your treatment process
Discuss the treatment process, current settlement-testing routine and expected MLSS range.
Application review · MLSS range · Settlement routine
03 / DEMONSTRATIONS
Arrange a practical introduction
Arrange a practical introduction to the S3A with the UK PMA team.
Demonstrations · Product questions · UK support
S3A support at every practical stage.
Ask questions about operation, calibration, results and routine care. For the optional MODBUS RTU connection, share the required readings and client system so PMA can review compatibility.
Before purchase
application review and product selection.
During setup
operating guidance and first-measurement support.
In the field
troubleshooting, sensor checks and practical advice.
For ongoing care
inspection, servicing, calibration and replacement accessories.
Why contact PMA about the S3A?
A clear UK point of contact for product, application and practical support conversations.
Product and application guidance
Discuss the S3A measurements, expected MLSS range and whether the analyser is suitable for the application.
Demonstrations and product information
Arrange a demonstration or request the latest S3A product literature and operating information.
Technical support
Ask questions about operation, calibration, results and routine care with the UK S3A team.
Calibration and maintenance
Discuss site-specific calibration, repeat calibration after major sludge changes, and routine care. Use the operating manual for the correct procedure.
S3A selection and testing guides.
Start with the relevant guide, then contact PMA when you need application-specific product or support advice.
Choosing an analyser
Prepare a focused specification covering measurement range, test method, sampling and result storage.
Manual vs automated testing
Compare operator-managed testing with the unattended S3A settlement workflow.
The 30-minute test
Review the measurements, method and limitations of routine 30-minute sludge settlement testing.